PRIVACY POLICY
Spokane Helpers Network ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
When you request services, volunteer, or donate to us, we may collect information including:
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Name
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Address
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Telephone number
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Email address
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Date of birth
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Household information necessary to determine service requirements
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Communication preferences, including whether you wish to receive text message notifications
How We Use Your Information
We use your information to:
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Process requests for assistance
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Coordinate meal kit deliveries
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Communicate with you regarding your request
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Communicate with you regarding volunteer duties
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Acknowledge donations
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Schedule and confirm deliveries
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Improve our services
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Meet reporting requirements associated with grants and government contracts
Text Message Communications
If you request our assistance and choose to receive text messages, we will use your mobile phone number only to communicate with you regarding Spokane Helpers Network services, including:
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Request confirmations
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Delivery scheduling
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Delivery reminders
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Service updates
If you enroll as a network member, we will use your mobile phone number to communicate with you regarding Spokane Helpers Network operations, including:
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Volunteer opportunities
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Giving opportunities
Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Information may be shared only when necessary to:
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Coordinate delivery of services
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Comply with legal requirements
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Meet grant reporting requirements
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Work with trusted service providers assisting our operations
Data Security
We take reasonable administrative, technical, and physical measures to protect the information entrusted to us.
Your Choices
You may:
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Decline to receive text messages.
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Opt out of text messages at any time by replying STOP.
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Contact us to update your information.
Contact
Spokane Helpers Network
Phone: (509) 979-0933